Mercedes-Benz Sprinter Repair Nanaimo
Sprinter Servicing Experts
Whether you use your sprinter van for the skilled trades, camping van life, or even delivery around town we can help you keep your commercial vehicle in top shape.
We are a professional diesel specialty shop in Nanaimo focusing on diesel engines and fleet management.
- Passenger Van
- Crew Van
- Cargo Van
Why CHoose Expert Diesel Repair
Different uses causes different issues and maintenance needs.
Sprinters used as camper vans tend to go through multiple owners where issues may go undisclosed for the new owners. Slight off-roading can cause more suspension, alignment and wheel problems.
Sprinters used as work vans typically in the skilled trades are usually well maintained and get great highway mileage in. Some slight off-roading can cause the same issues above.
Delivery sprinter vans usually need the most care, with their frequent city driving, tons of kilometres a day.
Common Mercedes Benz Sprinter Van Problems
Mercedes Sprinter vans are a familiar sight on the roads, serving delivery services with efficiency. Despite the brand’s reputation for reliability and safety, these vehicles can encounter specific issues, which we regularly address at the Supertech Diesel Truck Specialist facility in Nanaimo.
Oil Cooler Leaks
Oil leaks, particularly from the oil cooler, are not uncommon in Sprinter vans. These leaks usually originate from the oil cooler gasket, and prompt replacement of the gasket is typically the remedy. It’s critical to address these leaks immediately to prevent oil from reaching and damaging the engine’s cooler seals.
Diesel Particulate Filter Blockage
The Diesel Particulate Filter (DPF) in these vans is crucial for trapping exhaust particles and preventing black smoke emissions. However, it can become blocked by foreign particles, disrupting exhaust flow and causing performance declines or even complete engine shutdown.
DEF Heater Malfunctions
A check engine light could indicate a problem with the DEF heater. This component is essential for preventing the DEF/AdBlue tank from freezing, which is a common issue in colder months.
Exhaust Flex Pipe Issues
A frequent problem with the Sprinter van is the failure of the exhaust flex pipe. It can develop leaks, allowing hot exhaust gases to escape, potentially damaging the flex pipe wiring. In severe cases, this heat may melt the DEF nozzles and lines, leading to an engine shutdown until the pipe is replaced.
Start Countdown Issues
The DEF/AdBlue system can sometimes trigger a start countdown, limiting the number of times the engine can be restarted. If the countdown sets in prematurely and reaches zero, the van will not start. This can also be caused by faulty DEF and NOX sensors.
Worn-Out Glow Plugs
Unlike vehicles that use spark plugs, the Mercedes Sprinter diesel van relies on glow plugs for engine ignition. Though more durable and long-lasting than spark plugs, they still wear out and may need replacement or can break.
Transmission-Related Noise
An unusual noise akin to driving over rumble strips can sometimes be experienced in these vans. This can be due to low or improper transmission fluid levels, but more often, it’s caused by a deteriorated torque converter clutch, which may require a rebuild.
They did a very thorough inspection, and worked with us to determine the best fixes based on our budget and their urgency. They went out of their way to explain what each of these entails.
I would highly recommend them.
I’ve had some terrible experiences with mechanics. Working with Davina, Chris, Dane and the rest of the Supertech team has made up for the pain and torture I’ve experienced. My last good mechanic retired and having moved from the interior had me basically giving up hope of ever finding a shop that had the expertise, people skills and honesty that I once had many years ago.
A friend recommended Supertech and I’m glad he did.
Everyone at the shop is very thorough, extremely knowledgeable, friendly and takes pride in their work. When I picked up my truck I met Dane and he talked/walked me through the repairs that were done to my truck. He’s got a lot of knowledge and experience.
Overall, I was very impressed and my expectations were exceeded.
The folks at Supertech are the real deal. I wouldn’t hesitate to have them diagnose, repair or maintain your vehicle.
Support a small business and get the job done right.
Update: I just took my truck in for regular servicing and once again, Supertech did a great job. Got me in quickly, did what they said they were going to do and had me on my way in the time they said it would take. Very happy with the service.
Reach Us
Office Hours
Mon – Fri | 8:00am – 5:00pm
Sat – Sun | Closed